Orders and Shipping

Thank you so much for your interest in purchasing our consciously crafted flower essences!

Here are the details about ordering and shopping securely on our website.

PACKAGING

We use recycled packaging (including envelopes, boxes, and other packing materials) as much as possible. We feel this is one way for us to help reduce our environmental footprint.

ORDERS

Currencies

Shop prices are listed in US and Canadian dollars for your convenience.

  • To switch the currency while browsing, simply select your preferred currency from the menu on the right-hand side of the screen.
  • To switch the currency on a Product Page, simply toggle the correct country flag below the product price.

Processing

Orders are mindfully packed and shipped usually within 2-5 business days of receipt. Custom blends are shipped 3-6 business days after a 1:1 personal session.

Sales Tax

Shop prices do not include applicable sales tax. These are automatically calculated based on your shipping address and added to your order total.

SHIPPING

Please **double-check** your shipping address to ensure your package is mailed to the correct address.

Canadian Orders

If you’re in Simcoe County and/or travelling near us (Orillia, Ontario), we offer local pick-up. Choose this option in the Shop and save on shipping!

We use the most economical shipping option unless otherwise requested. This is either Regular Parcel or Expedited Parcel via Canada Post. Delivery times are usually 2-3 business days in Ontario, 4-6 business days to Nova Scotia, and 4-7 business days to Vancouver, British Colombia. Just to give you an idea. We offer a flat shipping & handling fee of $14.99, $17.99, or $21.99 depending on how far you are from us.

Free shipping is available on all orders over $111 (before tax).

U.S. Orders

Orders to the US are shipped via Small Packet – USA Air (no tracking) OR Tracked Packet – USA (with tracking). We offer a flat shipping & handling fee of $9.99 or $12.99 based on the shipping method chosen at checkout.

Free shipping is available on all orders over $111 (before tax).

PAYMENT METHODS

We are happy to accept e-mail money transfers (Canada only), PayPal, and credit card payments.

E-mail money transfers should be sent to hello@innerplantwisdom.com. Your order will only be processed once your payment has been received.

You can use your PayPal account or a credit card to pay for your orders on this website. PayPal is a trusted and secure payment processor used by millions of businesses worldwide.

If you prefer not to submit your credit card information online, you are welcome to call us to process your credit card payment over the phone.

REFUNDS & RETURNS

Due to the personal nature of these self-help items, all sales are final and non-refundable. Unfortunately, we cannot accept returns.

If there is a problem with your order or shipment, please contact us within 48 hours of receiving it and we will happily help. Customer service is the backbone of a small business like ours and we want you to be happy with your order.

If we are unable to fulfill an order for any reason, we will contact you and promptly refund your payment. We reserve the right to refuse an order if we cannot fulfill it in a timely manner (out of stock on a specialty item, etc.).

“Undeliverable” Packages and/or those Returned to Sender

If a shipment is “undeliverable” or returned to sender, we’ll contact you as soon as we are notified, or we receive the returned package. You can have the package sent to a new address for a new shipping fee. We’ll ship the package back out the same or next business day once we receive the new shipping fee.

CHANGES

We reserve the right to modify or update our order and shipping policies at any time. These changes will be deemed to be in effect from the time they are posted on the website.

STAY IN TOUCH

Download a free copy of our full-colour, 16-page digital how-to guide, 50+ Spirited and Practical Ways to Use Flower Essences when you join our occasional e-newsletter. It offers creative ideas for using flower essences with the people, pets, and plants in your life!

Click here to find out more.

Please contact us if you have any questions.

As with any shopping online experience, you might also want to review our Privacy Policy and Terms and Conditions.

Thank you so much for supporting your passionate Flower Essence Practitioner.

This is truly my calling in life. Thank you for supporting me as I share the gifts and wisdom that flowers and their essences offer!

Last updated: May 5, 2022